“Blacklist” should be replaced with “disallow list”, and references to “good schools and neighbourhoods” should instead be substituted with the phrase “well-resourced”.

“Like ‘white glove treatment,’ this term is rooted in the history and mistreatment of enslaved African Americans in the United States. Instead use ‘easy to do or achieve,’” JPMorgan Chase said.

The guide also includes definitions of words such as “microaggressions”, which it defines as “everyday verbal, nonverbal and environmental slights, snubs, insults actions, remarks or questions that — whether intentional or unintentional — communicate hostile, derogatory or negative messages to a person or group based in whole or in part upon the community they align with or belong to”.

A company insider told The New York Post that the bank is “creating unnecessary friction and it’s not helping anyone”.

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“There is nobody internally that takes any of this seriously — at the end of the day, this is a bank. There is an enormous DEI infrastructure and they have no results to show,” they added.

A company representative asserted that the glossary has existed internally at the company since 2021 and it is “entirely voluntary” to follow its suggestions.

Yesterday, the British Tourist Authority, also known as VisitBritain, released a similar term sheet promoting the use of inclusive terms in the workplace.

Employees at the tourist board have been given a term sheet to foster a “culture of belonging”, however many have slammed it as being “out of touch.”